Pen Boutique Ltd

Reviews about Pen Boutique Ltd

• no name

  Sep, 09 2018
  ★ ★ ★ ★ ★
  Always been greeted pleasantly and friendly by helpful staff. They even were very helpful in locating a very specific item for me at their other location. Great selection and prices.
• Chad Dawes

  May, 17 2018
  ★ ★ ☆ ☆ ☆
  I purchased a Cross Century Translucent Blue Lacquer CT Ballpoint Pen on July 18th first thing in the morning. According to the order it was supposed to ship with in three days. By July 24th I emailed at around 5am because I still had no shipping information. On July 26th I called because I still had no shipping information or reply to my email. I called and was told they had bad inventory, and that they had none in stock. They were going to call me back in less than 30 minutes. So a little over 2 hours later I was on the phone calling again... The pen finally showed up on August 7th. Yes the pen that showed up was correct with no flaws in original packaging. However I run shipping, receiving, warehouse, and inventory control departments for 40 hours a week. I shouldn't have to motivate yours and make calls for your customer service team as well.

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